Cover 1
Contents 3
Editor's letter 4
Creating Human-Friendly Organizations - The Cost of the Forgotten Human Being 5
The Role of Likeability in Leadership - Kellogg School of Management’s Karen Cates in conversation 16
‘Eco’, ‘Ego’ and ‘Intuitive’ Leadership - A new leadership code for the 21st century 21
Executive Presence - Still Don’t Know What Executive Presence Means? We Have You Covered 27
Lead as a Host not a Hero - Leadership that Builds Engagement and Performance 37
Resilience from Ocean to Organizations - ‘Heads Together and Row’ take on the Atlantic 46
Purpose, Common Goals and Positive Intent - A Journey to the Top of Mt Kilimanjaro 53
Design Thinking Complex Problems - St Gallen’s Rachel Brooks and Jennifer Hehn in conversation 67
Developing Mindsets for Enabling Organizational Change - A conversation with Robert Hooijberg, IMD 71
Leadership Research Data Focus 76
Fintech in Large Organizations - Making change happen: a conversation with Daniel Liebau 78
Book Reviews 82
What’s New on 89